Published June 10, 2026
Do you find yourself frustrated by slow internet speeds, increasing costs, or poor customer service? In such a scenario, changing your broadband provider can be the right move, and it isn’t as difficult as you might think. Let’s see how to change your internet provider and reap huge benefits.
Step 1: Check Your Existing Contract
It’s important to check the terms and conditions of your existing internet contract before switching providers. The terms of the contract vary widely from 12-month, 24-month, or month-to-month contracts with no locking period.
Remember to check the expiry date of your contract as terminating your existing contract early would cost you a flat fee or varying according to the remaining period in your contract. By doing so, you won’t run into surprises and penalties. If there is anything about your contract you are unsure about, you can always make a few calls to clarify things out.
After the expiry date of your contract, you have two options; either stay on the same package or move to another internet provider.
Step 2: Choose Internet Plan and Provider
In choosing a broadband internet plan, one should look at which kind will suit his/her internet usage. Below is a table of speed requirements according to internet activity:
Spotify – 0.5 Mbps
Netflix – Standard Definition – 3Mbps, HD – 5Mbps, UHD – 15Mbps
Video Conference – One-on-one Zoom Call – 2Mbps
Online gaming – 25Mbps download and 1Mbps upload
Web browsing – 3-5Mbps
With many gamers in the household, streaming and multitasking online, a high-speed plan is needed. However, when there is just one person in the house or a small number, opting for a slower plan would do. Even better, one can qualify for free upgrades to Fibre to the Premises (FTTP), which will give him/her much faster and reliable internet connection. Changing providers will also mean having the choice to switch mobile phone plans.
After determining your optimum speed, spend some time comparing various broadband packages and service providers based on their value, stability and customer service. Compare Today provides a wide selection of NBN products for customers as well as small and large businesses that offer excellent value for money. Take some time and compare our plans with other broadband providers.
Step 3: Prepare For The Changeover To Your New ISP
With your chosen provider taking care of most of the hard work in switching you from an old broadband service to a new one, Compare Today can help you with everything from arranging a convenient installation date to making sure that there is minimum disruption to both your business operations and family life.
Below are a few important considerations during your switch to a new broadband provider:
As you change to a new broadband service provider, know what hardware will be needed. Compare Today gives customers the choice between getting a new modem or continuing with the one they have, providing that it complies with the standards set out by the NBN network.
Before making a change, it’s important to make sure that any data related to your old internet provider is safely backed up. For example, in case there is an email account from your previous internet provider, make sure you back it up or transfer to another provider.
Also, if you previously used a modem offered under certain terms by your old provider (like a contract or a penalty for terminating the deal before the deadline), then it’s time to think about returning the device or paying off any outstanding charges.
As soon as you make sure that the new service is functioning properly, don’t forget to terminate your old internet plan to avoid duplicate charges.
Check the New Service Performance
Once your new internet service is working, test it and make sure that everything is going well. Make sure to check your speed and connect other devices. Our professional customer support representatives are always ready to help with further optimization of the service.
Get a Faster and More Reliable Internet Connection through the Compare Today
Changing your ISP should not be hard to do. By following these three simple steps, you will easily be able to change your internet connection for a better one, which will give you faster speeds, more reliable internet connectivity, and save you money. Compare Today will make the process easier for you, with a customer-focused attitude all along the way.
Looking for better value and faster internet? Compare Today makes it easy to compare broadband plans and providers. Follow us on LinkedIn for industry updates, expert tips, and the latest telecommunications news.
