Published June 15, 2026
September will see the arrival of more advanced NBN plans bringing improvements to already existing plans and new plans including up to 2000 Mbps on residential plans. Whereas there are certainly positive aspects of these developments, they might raise several questions for end consumers who can benefit the most from NBN connectivity. Three questions to ask your customers to help them benefit the most from upcoming speed increases to NBN plans.
1. Do you have an appropriate plan to fit your demands?
Although there is plenty of information about new faster download speeds, upload speed cannot be ignored when it comes to work and home offices. Video conferencing and cloud applications necessitate increased upload speed that not all subscribers might be aware of.
Think about the number of people using the internet and other devices during peak hours. Are they using cloud apps, making phone calls, and sharing files?
Even a plan with 50Mbps upload speed can become maxed out by 3-4 users simultaneously.
2. Can your on-premises equipment handle increased speeds?
Older routers could support the reception and distribution of speeds reaching 1000Mbps via wired connection yet not necessarily wireless connection.
It is vital to take into consideration the local hardware installed, how many devices there are attached and evaluate the advantages and disadvantages of new Wi-Fi 7 routers compared to cheaper Wi-Fi 6 alternatives.
Should users feel that their upgraded speeds since September have been below expectations, then it could be due to the use of their old router.
3. Will the location receive an upgrade to fibre?
Now is the ideal time to start the process of getting an upgrade to fibre. The new NBN packages will give a generation leap in speed for FTTP and HFC services. For addresses using FTTC and FTTN, they won’t be enjoying any increased speeds thanks to this initiative.
End-users can benefit from accessing better plans and more advanced connection technology through upgrading to fibre. When end-users opt for an upgrade to fibre with a business NBN package, they gain the advantage of being able to negotiate during NTD installation, faster upload and quicker response times from NBN at any time they need.
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